How do I qualify for free delivery?
Orders to the value of £49.00 and over are FREE, whilst orders under the value of £49.00 will incur a £6.00 delivery charge.
Please note that a £6.00 delivery charge will be applicable if a change of delivery address is required once an item has been despatched.
Do you deliver outside of the UK?
We do not currently offer shipping outside of the United Kingdom however we are hoping to offer this service during the course of 2012, but we do not have a timescale for this at this time.
How is my order delivered?
Orders will be delivered by the third party courier Interlink Express. If delivery fails on two or more occasions the order will be returned to our Head Office.
All deliveries will need to be signed for; additional instructions specifying the order be left in a location without signature will be omitted from the delivery address and instructions.
A £6.00 delivery charge will be applicable if a change of delivery address is required once an order has been despatched.
Please note that items may be despatched separately from different locations.
How long does delivery take?
We aim to deliver orders within one working week, however delivery will usually take place within 24-48 hours from the date of despatch. Please note that if an order is placed outside of business hours (Monday to Friday between 09.00 and 17.30 excluding Bank Holidays) your order will processed on the next working day and the estimate of a week should be taken from then.
You will receive an email from the courier Interlink Express advising you of an Estimated Time of Arrival (ETA) on the day that delivery is due to take place in addition to a free of charge text message if you place a mobile number in the phone number field when placing your order.
If your order is for delivery to Northern Ireland or the “Highlands and Islands” please allow extra time for delivery.
Please note that items may be despatched separately from different locations.
